FAQ
Wholesale Inquiry
How Can I Become Your Wholesaler?
Please fill out our contact form or email connect@ovnsusa.com
What Is Your Wholesale Pricing?
Please contact us, and we will reply you ASAP.
How Can I Purchase Your Products?
Please fill out our contact form. Someone will get back to you and help you ASAP.
Can I Get More Information to Promote Your Products?
Sure! Please email connect@ovnsusa.com, and we will offer a wide variety of marketing materials to support you.
General Inquiry
What is the OVNS Warranty?
OVNS provides a quality warranty period of 14 days from the date of purchase (Warranty Period) to all of our authorized distributors and wholesalers who sell our authentic products. Our warranty policy applies only to those customers who purchase directly from OVNS (distributors and wholesalers). If you have purchased the product from an unauthorized dealer, all support and warranty issues should be directed to that dealer. HOW TO SUBMIT A WARRANTY CLAIM Please contact the store where your device was purchased, keep your proof of purchase well in case of needing warranty service. CHEKLIST Before you submit a warranty claim, please make sure that you have the following: 1. Date of purchase is within the 14 days Warranty Period 2. Copy of receipt or proof of purchase Note: If your complaint is not handled properly, please send an email to connect@ovnsusa.com, and then we will assist you to contact local retailer for your after-sales service.
What Is OVNS?
OVNS is a top-tier disposable vape device that is easy to use with exceptional flavors.
What Is the Minimum Age to Purchase OVNS?
You must be of legal smoking age in your state / country to purchase a OVNS.
How to Use OVNS?
Simply open the package, and then take a hit!
How Long Can a OVNS Last?
It depends on how heavily and how often you use it. But OVNS lasts longer than most of the disposable e-cigarette bars / sticks in the market. Because OVNS has at least 15,000 puffs, which is 90% more than other disposable e-cigarette bars / sticks in the market.
How to Know When a OVNS Is Empty?
When you cannot puff out anything, it is empty. But the last draw will not taste burnt at all, as our OVNS is consistent from beginning to end.
How to Authenticate My OVNS?
To verify your product, please click on the verify product link.
Why Does OVNS Look Different from Other Disposable Vapes?
Unlike most of the disposables that used metal shell and rubber paint, which is not supposed to be put into the mouth, we have used FDA certified food grade shell to make your vape experience safe and hygienic. This is unprecedented in the market.
Is There Anything Special About OVNS’s Flavor?
With simply 1 draw, OVNS would be right up in your alley. OVNS has incomparable flavor among ALL disposables e-cigarette sticks in the market. Every puff would give you a solid throat hit, deep satisfaction, which is as awesome as your morning sip.
Will OVNS Surprise Me in Other Aspects?
Besides stylish look, incomparable flavor, excellent battery performance, OVNS can give you unexpected clouds just like a vape gear does that you could never imagine. A mouthful of clouds would satisfy your needs instantly.